GC recognizes the significance of enhancing the quality of life of people with disabilities and giving them opportunities to demonstrate their capabilities, earn a livelihood, develop self-reliance, depend less on families and society at large. Thus, GC strives to empower them to become a vital force in earning income for their families and driving the economy of the country, especially for people with disabilities in the working age range as defined by the Persons with Disabilities Empowerment Act, B.E. 2550 (2007), which stipulates measures to promote career advancement and protect the employment of such individuals. In 2023, GC hired 3 people with disabilities to work in various positions as stipulated in Section 33 and promote the livelihoods of 42 people with disabilities in accordance with Section 35 of the Act, thus supporting a total of 45 people. For the latter group, GC collaborated with the Rayong Association of Persons with Disabilities and the Rainbow Covenant Foundat ion to select 22 individuals from four municipalities to participate in the initiative and subsequently assessed their income level and engaged experts to give them knowledge that would enable them to earn a livelihood. Thanks to this initiative, their income increased 60% compared to the level before they joined the program. In addition, GC worked with 20 employees from Vulcan Coalition Co., Ltd. to develop AI to incorporate into the depression screening application MayWe, which GC employees could use. Furthermore, the Service GC project was launched to have disabled people with IT expertise to assist the operation of various units to reduce operation time. The project was piloted in the Employee Relations and Benefits Unit, in which IT experts with disabilities assisted in the reimbursement of tuition fees for GC employee’s children, saving 1,274 work minutes/month, or 35% of the total work hours. Furthermore, GC has engaged external consultants with specialized expertise to conduct annual employee engagement surveys to listen to employees’ opinions on various matters. For the year 2023, the survey model was adjusted to better suit generation-related changes and evolving modes of work and ensure that the results could be used to formulate action plans that would better meet employee needs. In 2023, GC’s employee engagement rate was 65%, which was in the moderate zone compared to the global benchmark, and the Company aimed to elevate the engagement rate into the top quartile in the future. In addition, in 2023, GC adjusted enterprise-level action plans in four major areas: performance management, career & development, work life balance, and talent & staffing, under the guideline detailed below: 1. Retain: Ensuring suitable workload for employees to give them a better work-life balance by: Managing manpower to allocate workload in a suitable manner. Enhancing and improving meeting efficiency to allow more time for employees to manage their work and personal activities. 2. Revisit: Boosting employees’ morale and empowering them to perform their duties to the best of their ability by: Ensuring culture alignment so that all employees share the same goals and work methods. Fostering networks and rapport so that all employees are motivated to drive the organization forward. 3. Reskill: Equipping employees with capabilities that will enable them to drive the organization by Developing supervisors into people managers for efficient team development. Reviewing career paths to plan professional development and advancement. After implementing the enterprise-level action plans to elevate employee engagement rates and adjusting the survey model, GC communicated with employees across the organization though Microsoft Teams to ensure they understood the significance of participating employee engagement surveys and providing recommendations beneficial to the Company. In addition, to make personnel aware that GC valued their voice, action plans were devised to address their needs and further foster their engagement to the organization. 170
RkJQdWJsaXNoZXIy ODg4NTI=